Grocery Delivery

Grocery delivery is a close cousin of food delivery, but the job is different. Instead of grabbing a bag from a restaurant counter, you shop the customer's list in the store, check out, and bring the order to their door. I delivered groceries with Shipt around the Chicago suburbs, and here's what to know before you start.

How it's different from food delivery

  • Bigger orders, more time per order. You're shopping, not just picking up.
  • More customer contact. Out-of-stock items mean substitutions, and good communication shows up in your tips and ratings.
  • More physical work. Cases of water and big grocery runs add up, so plan for lifting and carrying.

Apps to consider

Shipt is the one I've worked with. Instacart is the other big name in grocery shopping and delivery. Depending on your area, you may also find grocery and retail delivery through apps like Walmart Spark. As with food delivery, many people sign up for more than one app to stay busy. Check each app's official site for requirements in your city.

Gear that makes grocery orders easier

  • Insulated bags and a cooler bag. They keep frozen and refrigerated items cold, which customers care about most.
  • Collapsible crates or bins. They stop bags from tipping over in your car and make carrying easier.
  • A phone mount and charger. You'll be in the app the whole time, in the store and on the road.
  • A portable power bank. Long shops drain your phone.

Tips from the store aisles

  • Message the customer before you substitute. A quick question avoids a bad rating.
  • Check dates and produce. Pick items the way you would for yourself.
  • Keep cold items together and deliver them promptly.
  • Weigh payout against time and miles. A big order with a low payout can take a long time.

Protect what you earn

The same rules apply as for any delivery gig. Track your business miles from day one, set aside money for taxes because nothing is withheld, and make sure your car insurance covers delivery work.

Is grocery delivery right for you?

Good fit if: you're organized, you don't mind shopping, and you're good at keeping customers in the loop.

Prefer quick in-and-out orders? Food delivery may suit you better.

Keep going

This is general information, not tax, legal, or insurance advice.